Tuesday, 16 September 2014

ILM First Line Management course

We have places available for learners to take part in an ILM First Line Management which is starting in Oban in November. The course consists of 30 hours of classroom based learning and applications will be considered from all CalMac employees either living or working in the Highlands and Islands.
The following is the course content.
Solving problems and making decisions   

·     Understand how to describe a problem, its nature, scope and impact. Learn how to gather and interpret information that will let you identify possible solutions to a problem. Discover how to make a decision as to the best solution.
Consider how to plan the implementation and communication of this decision. Explore monitoring and review techniques that can be used to gauge the effectiveness of a solution.

Understand Customer Service standards and requirements  

·     Discover how to identify external, internal and potential customers, and how to identify the needs of both external and internal customers. Learn how to care for the customer and how to maintain customer care standards, as well as how to maintain effective customer relationships. Consider the rights of customers and the responsibilities of organisations towards them.

Developing yourself and others

·      Learn how to identify development needs, and how to develop self and others to achieve organisational objectives.

The expected objectives for learners are:

·       Gain a range of key management skills and put them into
practice in their own role

·       Build their leadership capabilities – motivate and engage
teams, manage relationships confidently

·      Develop your leadership and management skills using
their own knowledge, values and motivations.

This course is open to all CalMac employees either living or working in the Highlands and Islands and is also open to all employees regardless of trade union membership.

If you would like to apply to take part in this course or you require any further information on this course or any other learning opportunities please contact us using the following details.

Tel No.  07814022347
Email.   d.henderson@rmt.org.uk

Monday, 14 July 2014

CalMac Deck and Engine Trainee vacancies

Applications are invited for the positions of Deck and Engine Rating Trainee within the CalMac Ferries Limited fleet.
The successful candidate will enter into the new Maritime and Coastguard Agency (MCA) approved Merchant Navy Training Board (MNTB) ratings training programme towards Deck or Engine Rating status.  The programme provides an entry level into the maritime industry from which candidates can progress if required on to Able Seafarer Deck or Able Seafarer Engine.
As a Deck Rating, you will assist with the operation and maintenance of the deck equipment and ‘fabric maintenance’ of the ship.  In addition to this you will also be part of the mooring operations team and once fully qualified as Deck Rating Grade 2.
As an Engine Rating you will work on the day to day monitoring and maintenance of the engines and equipment in the engine room, as well as maintenance activities elsewhere on the ship under direction of engineering officers.
For the full advert and details on how to apply please follow the link below.

Friday, 11 July 2014

Full Steam Ahead for CalMac Trainee

Chris Burton joined CalMac in 2013 as an apprentice engine room rating.  He was recruited by CalMac in a joint initiative with the RMT Learning Project.  Chris said: “When I went to the interview I thought it had gone well. I was told shortly afterwards that I had been chosen as one of the ten from over 1,200 people who had applied!  When I complete my training my job will involve keeping watch in the engine room, general cleaning and maintenance of the ship and assisting the engineers. I will also achieve the Engine Watch Rating and Able Seafarer (Engine) SCTW Certificate.”
Chris during his training at South Tyneside College.

“At present I’m on-board MV Lord of the Isles, which operates out of Oban to the Western Isles. I get loads of support from all my colleagues in my training, they help me with my Task Record Book, teach me new skills, give me projects and steer me in the right direction if I need help.”
“Working at sea was and is a dream job for me, I guess what appealed to me most about a maritime apprenticeship was the job based training and good conditions in CalMac.  My family are proud of me, happy and amazed at the opportunity I have.”
Chris has just finished his second spell at South Tyneside College and now has to complete six months sea time and onboard training to complete his course.
CalMac are currently recruiting for the next intake of trainees and you can apply by following the link below.